615-563-5171 | 3030 Gassaway Road Woodbury, TN 37190
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
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Testimonials
Laurie Tyrie, 10/04/2023
I took my BMW to Boyd's last week for an oil change and checkup since it's pushing 16 years old and a lot of miles. Being new to the area, I took the advice of another satisfied customer and gave Mr. Boyd a call. Wow, Mr. and Mrs. Boyd are such wonderful people. Not only did I leave there feeling confident that my car was taken care of, but had a delightful conversation with the Boyd's. I called my son, who is also new to the area, and told him we have found ourselves a great, trustworthy mechanic. And the price for the work and time was better value than I've ever found anywhere else. My son needs an alignment so will be giving you a call soon! Thank you so much!